Shipping

Standard Shipping:

Orders under $250 NZD: $27.50

Orders over $250 NZD: FREE

Express shipping is not available to New Zealand.

Standard Shipping:

Orders under $200: $17.50

Orders over $200: FREE

Express Shipping:

Orders under $500: $30.00

Orders over $500: NOT AVAILABLE

Standard Shipping:

Orders under $200: $22.50

Orders over $200: FREE

Express Shipping:

Orders under $500: $35.00

Orders over $500: NOT AVAILABLE

Standard Shipping:

Orders under $200: $27.50

Orders over $200: FREE

Express shipping is not available to the NT, WA or TAS.

Once your order leaves our warehouse, it is handled by Australia Post. Please note that due to our warehouse locations, express shipping may be delayed by 1–2 business days. While we do our best to ensure timely delivery, delays caused by the carrier are outside our control.


For the best delivery experience, download the Australia Post app to automatically track your parcel, receive real-time updates and to set your delivery preferences.


If you need to contact us with any additional information regarding your order, please email customerservice@titleys.com.au or call (07) 4787 2477.

If you need to make any changes to your order, we'll do our best to accommodate your request.

However, please note that we cannot guarantee changes can be made once your order has been placed.

If your request if urgent, please call our store directly on (07) 4787 2477 or (07) 4845 8045.

Most late parcels can arrive within 5 business days of the expected delivery date.

If you parcel hasn't arrived within the expected time frame, we suggest to lodge an enquiry with Australia Post. For more information, click here.

To track your order, click here. You will need your tracking number on hand; this can be found in your shipping confirmation email.

In the case where Authority to Leave (no signature on delivery) has been advised and your delivery shows as delivered, W. Titley & Co. and the courier company are removed of all responsibility, as the buyer has opted for a non-secure delivery method.

We take a firm stance against credit card fraud. If a transaction is flagged in our system, we reserve the right to conduct all security checks to ensure that the owner of the card or account authorised the transaction.

If the requested security check is not complied with, W. Titley & Co.
reserve the right to dishonour, cancel, refund and report the transaction information to the relvant Fraud Preventation and Banking Authorities.

The decision is at our sole descretion.

If your order has been flagged for a security check, dispatch will be delayed until the requested information can be provided by the card/ account holder and
the delivery time frame is subject to dispatch date.

If you have any questions regarding shipping, please contact us via phone on (07) 4787 2477 or email sales@titleys.com.au.