Sales Assistant

Retail | Full Time | Charters Towers, QLD

We are currently searching for a full-time sales assistant to join our team. As a sales assistant you will be responsible for supporting the sales team, providing exceptional customer service and contributing to achieving sales targets and overall business objectives. This position will be based in Charters Towers, QLD.

Hours:

• Monday - Friday: 8:35am - 5:10pm
• Saturday: 8:40am - 2:10pm
• Sunday: 9:35am - 1:10pm

This role includes a rotating roster in which you work every third weekend. In return, you’ll have the following Friday–Sunday off as a long weekend.

Key Responsibilities & Competencies:

As a sales assistant you will be responsible for:

• Cash handling and processing payments and returns
• Sales support, up-selling or cross-selling products to customers
• Stocking, merchandising and maintaining the stores overall cleanliness and organisation
• Assisting with inventory management, conducting regular stock counts and reconciling discrepancies
• Assisting in training new employees and supporting other departments or team members as necessary
• Working collaboratively with other sales and warehouse staff, supervisors and departments to achieve organisational goals
• Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise and handling any complaints or issues they may have

Relevant Experience & Skills:

• Professional and maintains a positive reputation
• A willingness to learn and dedication to accuracy
• Previous employment in a retail or warehouse setting
• Any experience that involved working as part of a team
• Strong customer service experience is crucial for this role
• Excellent time management, organisational and technical skills
• Familiarity with point-of-sale (POS) systems and inventory management software
• Strong communication skills, both verbal and written, with the ability to effectively communicate with staff, customers and higher management

About W. Titley & Co:

For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories with customer satisfaction being our number one priority.

What We Offer:

We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:

• Career training & development
• Opportunity to grow within our company
• 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD