Sales Assistant

6 Month Contract - Maternity Leave Cover

Retail | Part Time | Mackay, QLD

We are currently searching for a part time sales assistant to join our team. As a sales assistant you will be responsible for supporting the sales team, providing exceptional customer service and contributing to achieving sales targets and overall business objectives. This is a 6 month fixed term contract providing maternity leave cover, with the potential for ongoing employment beyond the initial contract period. This position will be based in Mackay, QLD.

Hours:

32 – 37 hours per week, with weekday shifts varying.
This role requires you to work every third weekend.

• Saturday: 8:40am – 2:10pm
  
• Sunday: 9:35am – 1:10pm

Key Responsibilities & Competencies:

As a sales assistant you will be responsible for:

• Cash handling and processing payments and returns
• Sales support, up-selling or cross-selling products to customers
• Stocking, merchandising and maintaining the stores overall cleanliness and organisation
• Assisting with inventory management, conducting regular stock counts and reconciling discrepancies
• Assisting in training new employees and supporting other departments or team members as necessary
• Working collaboratively with other sales and warehouse staff, supervisors and departments to achieve organisational goals
• Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise and handling any complaints or issues they may have

Relevant Experience & Skills:

• Professional and maintains a positive reputation
• A willingness to learn and dedication to accuracy
• Previous employment in a retail or warehouse setting
• Any experience that involved working as part of a team
• Strong customer service experience is crucial for this role
• Excellent time management, organisational and technical skills
• Familiarity with point-of-sale (POS) systems and inventory management software
• Strong communication skills, both verbal and written, with the ability to effectively communicate with staff, customers and higher management

About W. Titley & Co:

For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories with customer satisfaction being our number one priority.

What We Offer:

We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:

• Flexible rosters
• Career training & development
• Opportunity to grow within our company
• 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD