Warehouse/Sales Assistant

Retail | Permanent-Part Time | Charters Towers, QLD

We are currently searching for a permanent-part time warehouse/sales assistant to join our team. In this role, you will be responsible for supporting our warehouse and sales teams, fulfilling orders accurately and promptly, inventory management, contributing to achieving sales targets and overall business objectives and providing exceptional customer service. This position is based in Charters Towers, QLD.

Hours:

• Monday - Friday: 9:00am-2:00pm
• Saturday: 8:40am - 2:10pm
• Sunday: 9:35am - 1:10pm

This role includes a rotating roster in which you work every third weekend. In return, you’ll have the following Friday–Sunday off as a long weekend.

Key responsibilities & competencies:

As a warehouse/sales assistant you will be responsible for:

• Assisting with inventory management.
• Cash handling, processing payments and returns.
• Stocking, merchandising and maintaining the stores overall cleanliness and organisation.
• Assisting with inventory management, conducting regular stock counts and reconciling discrepancies.
• Assisting in training new employees, and supporting other departments or team members as necessary.
• Working collaboratively with other warehouse and sales staff, supervisors and departments to achieve organisational goals.
• Timely and accurately fulfilling customer orders by picking items from inventory, packing them securely and preparing them for delivery.
• Handling incoming shipments, including verifying contents and recording received quantities; also preparing outgoing shipments for delivery.
• Provide assistance in front of store sales; including but not limited to greeting customers, up selling and cross selling products, answering enquiries, and processing transactions. Flexibility to transition between warehouse and sales duties based on business needs.

Relevant experience & skills:

• Professional & maintains a positive reputation.
• A willingness to learn & dedication to accuracy.
• Previous employment in a retail or warehouse setting.
• Any experience that involved working as part of a team.
• Strong customer service experience is crucial for this role.
• Excellent time management, organisational & technical skills.
• Familiarity with point-of-sale (POS) systems and inventory management software.
• Strong communication skills, both verbal & written, with the ability to effectively communicate with staff, customers & higher management.
• Experience working collaboratively with a team in a fast-paced environment and in roles related to merchandising, inventory management, visual display or a warehouse environment.
• Experience performing physically demanding tasks, including lifting and moving heavy objects, standing for extended periods, and working in various temperature conditions typical of warehouse environments.
  

About W. Titley & Co:

For four generations the Titley name has been synonymous with quality and service. First established by bootmaker William Titley in 1926, W. Titley & Co. has served country shoppers with quality clothing, footwear and accessories with customer satisfaction being our number one priority.

What we offer:

We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:

• Career training & development
• Opportunity to grow within our company
• 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD